Terms of Business (AGB)
We wish to clarify that we always attach great importance to finding solutions for our customers.
Thus, beyond the sales model and Conditions related to it, you can call us with any questions or comments.
You retain your rights course, irrespective of calls without restrictions.
In short, our goal is:
100% CUSTOMER SATISFACTION OUR.
1. Enterprise and Application:
The online shop is operated by www.same-same.fr Ste same same same same .ste Sàrl Sàrl is registered with the Commercial Register of the mouths of the Rhone (OR: 40,031,876,200,046). Only these terms and conditions apply to our sale of goods. All other terms and conditions will only apply if they have been accepted by us. The execution of transactions and deliveries are exclusively under these Terms, that underlie all contracts with us on the basis of the offers on the internet pages Ste same same
When entering your personal data required for registration, you assume the responsibility to provide complete and truthful. You are obliged to process personal access data confidential and prevent access by unauthorized third parties.
The registration confirmation immediately after sending the registration by clicking on the button. You are solely responsible for the content that you insert in the sections available for this purpose (eg. In blogs).
We are not obligated to accept the registration or order from a registered client. We are not obliged to maintain our offers always available. The orders already confirmed by us are not affected by this rule.
Every customer has the right to manage only one account client at a time. We reserve the right to delete multiple registrations and to give a warning or remove member accounts contrary to the provisions previously set out in these Terms, or delete or modify the content.
All personal data is treated in strict confidence. Your personal data are used to ensure good management of orders, delivery of the goods and provide the services and manage payments. To this end, we transmit your data to authorized service providers and, if necessary, to associated companies.
4. Language and Conclusion of Contract:
In our shop, contracts can only be concluded in German, French or English.
By clicking on the Confirm button, you send a firm order for the goods contained in the basket. The receipt of the order confirmation immediately after sending the order.
A firm contract is concluded at the time of sending the order confirmation, however not later than the time of delivery of goods ordered.
The prices indicated in the offer at the time of confirmation of the order are applicable to orders in our online shop. Prices shown are final prices; this means they understand the legal VAT respectively and other price components.
6. Payment, Delivery:
The delivery of the goods ordered will be made to the delivery address indicated by the author of the order.
In case of purchase by credit card, your credit card account is debited at the time of the conclusion of the order. We assume in any case the costs incurred in a payment transaction.
Delivery is made by Swiss Post in Switzerland and affiliated stations in other countries.
We assume no risk to supply, even if the sales contract for goods made to measure. We are only obliged to delivery of products we have in our inventory.
In case of unavailability of the goods, we will refund promptly any advance payment already made.
The delivery period is extended appropriately in the event of force majeure preventing the delivery. Are assimilated to a case of force majeure: strike, lockout, government intervention, shortages of raw materials or energy, transport difficulties which we are not responsible, operational impediment which we are not responsible, by ex. due to fire, water or damage to machinery and any other impediments that can be objectively considered not under our responsibility. We will inform you immediately of the start and end of such impediments. If the impediment resulting from the above cases persists for more than four weeks beyond the initially valid delivery time, you are then entitled to terminate the contract. No additional claim, including damages, exists.
As for consumers, the risk of loss and deterioration of the sold goods is transferred at the time of delivery of the goods to the consumer or to a person designated by it when selling. This applies regardless of whether the shipment is covered by insurance or not. In other cases, the risk of loss and deterioration of the goods passes to the buyer upon delivery of the goods or at mail order, at the time of filing of the goods by the forwarding agent or the person or company responsible for the execution of the consignment.
The goods remain the property of Ste same same until full payment has been received,
8. Return Policy, Right of return:
For every purchase of an article on the same same Ste www.same-same.fr site, Ste same same grants a valid return 15 days total right from the receipt of the goods. According to this, you can cancel the contract by returning the goods within 15 days after receipt (the period starts the day following the receipt of the goods). Sending timely enough to meet the deadline. The conditions for exercising the right of return are, however, that you have brought the merchandise in order to try, as this would be possible in a real store, and that you return the complete and not damaged goods. Furthermore, we request that you return the merchandise in its original packaging. The address for returns is:
Ste same same 307 Avenue 13830 roquefort la careers bedoule Reimbursement is always performed on the Paypal account, credit card or bank you provided contact information in Ste same same. Please ensure that you have access to that account, Ste same same not endorsing any responsibility in the matter.
9. Warranty and claims management:
The legal requirements are applicable warranty.
We attach great importance to customer satisfaction. You can contact us at any time using the contact details at the beginning of these Terms. We will try to consider your application as soon as possible and will contact you for it after receiving the documents, query or complaint. When complaints, you will help us by describing the problem or failure in the most precise manner possible and by providing us if any copies of the order documents or at least the order number, customer number, etc. . If you did not get a response from us within 5 days, then please contact us again.
10. Applicable Law, Jurisdiction:
. The UN commercial law (CISG) and any other agreements or treaties between states are not applicable. For contracts concluded for a purpose that can not be attributed to any professional or commercial activity of the copyright holder (contracts with consumers), this choice of law is only valid insofar as the legal protection is not ousted by mandatory requirements of state law in which the consumer is resident.
In trade with merchants and legal entities of public law, our headquarters is the jurisdiction for all disputes relating to these Terms and all contracts concluded in the scope of these. In such a case we are also entitled to sue in the jurisdiction of the customer's seat.
11. Changes to Terms:
We are entitled to unilaterally amend these Conditions insofar as they are an integral part of the contractual relationship with the customer and to the extent that such modification is the elimination of imbalances emerged later or adaptation to any conditions legal or technical have been modified. If readjustment, we will inform customers of the content of the amended Regulations. The change becomes an element of the contract if the client does not object in writing to the integration of the change in the contractual relationship within a period of six weeks from receipt of the notice of modification